Service Support Advisor
Overview of Responsibilities
The salary for this role is £31,100. Onsite working is expected for 5 days a week, however, we actively support requests for flexible working.
This role is to be based at the following site; Culham, Oxfordshire.
This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions and possibly a search of open source data.
The Role
Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. As Service Support Advisor, you will play a pivotal role in ensuring business-critical activities in relation to Road Sweeping, Pest Control, Grounds Maintenance, and Centralised Vehicle and Forklift Contracts are maintained. These contracts are key contracts in terms of Health and Wellbeing for all Site Occupants and crucial vehicle management for the UKAEA’s departments which requires diligent monitoring and managing. You will ensure that all key activities relating to the management of these contracts, in terms of services supplied to the Campus are carried out in a safe, efficient, and cost-effective manner.
Key Accountabilities:
Contract Management (CM)
- Manage contracts for Road Sweeping, Pest Control, Carcass Waste Disposal (2 separate contracts), and the UKAEA’s Forklift Truck provision
Contract Supervision (CSv)
- Assist the Contract Project Manager with the day-to-day running of the contract within the Terms of Reference set by the Contract Manager (CM) to ensure that the contract is monitored to the correct standard in line with Government Commercial College Foundation Level Contract Management
- Work with the Supplier to ensure contract specification is met
Management
- Manage the Centralisation of Site Vehicles recorded within B&EMDs records, ensuring all maintenance, MOT’s, Road Tax, servicing etc., are carried out within timeframes, and that legal requirements are always met to ensure the fleet is fully operational. Check DVLA and liaise with Hire and Lease companies, where applicable
Carry out additional duties as directed by any member of the B&EM Soft Services Group or Site Manager to include one-off projects in relation to CM / CSv or Centralisation of Site Vehicles.
Qualifications
Essential:
- Significant and demonstrable knowledge and experience in Contract Management and Supervision in Facilities Management, Soft Services.
- Proven experience in organisational and administration skills and ability to manage own workload
- A proven ability to problem solve ensuring that all relevant parties are consulted on the solution
Desirable:
- An Operational knowledge of Pest Control and Arboricultural Services, in particular in relation to Health and Safety and Animal Welfare.
- Knowledge and understanding of British Pest Control Association standards (BPCS)
- Working towards or has completed Government Commercial College, Beyond Foundation modules.
Additional Information
A full list of our benefits can be found here https://careers.ukaea.uk/life-at-ukaea/employee-benefits/.
We welcome talented people from all backgrounds who want to help us achieve our mission. We encourage applications from under-represented groups, particularly from women in STEM, people from Black British Caribbean and African, Pakistani and Bangladeshi British, and other ethnic minority backgrounds, people with disabilities, and neurotypical individuals. Our Executive team, supported by our 'Head of Equality, Diversity and Inclusion' (EDI) and Wellbeing and our EDI Networks actively promote Inclusion and takes steps to increase diversity within our organisation. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success.
Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications.
For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please visit the following link for information on criminal records checks: https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants If your country of residence or previous residence is not listed on the website or if the UK Government does not have information on obtaining a criminal records check from that state, we regret to inform you that we cannot process your application.
