Maintenance Systems Specialist

Overview of Responsibilities

The Estates Department manages a large, multi-campus portfolio comprising several sites and a complex built environment. Core activities include new builds, major refurbishments, demolitions, infrastructure upgrades, and both planned and reactive maintenance, supported by a range of advanced tools and technologies.

Enterprise Asset Management Systems (EAMS) are used to plan, schedule, deliver, and monitor maintenance activities. As a Maintenance Systems Specialist, you will support the Property Systems team by providing technical expertise and system support.

.

Core responsibilities

• Provide technical support for the maintenance, configuration, and development of Enterprise Asset Management Systems (EAMS).
• Manage system documentation, software releases/upgrades, and support user training and adoption.
• Configure and administer user roles, permissions, and access controls to ensure secure, efficient system use.
• Capture, analyse, and report technical data and performance metrics to support high-value contract management.
• Design and implement configuration workflows aligned with best practice standards.
• Drive continuous improvement initiatives across departments.
• Resolve system, document, and procedural queries, escalating where necessary.
• Deliver knowledge sharing, guidance, training, and coaching to users and stakeholders.
• Ensure compliance with UKAEA policies, including health, safety, and wellbeing standards.
• Apply relevant qualifications and experience (EAMS, configuration management, industry standards, integrations, and data tools) to work independently, prioritise effectively, and manage complex information.